Terms and Conditions for Bespoke Coaching and our Services

This document outlines the terms and conditions associated with our coaching services. By engaging with our services, you agree to comply with these terms.

Services Offered

Our coaching services may include, but are not limited to, the following modalities:

  • Nutrition Guidance: Personalized dietary recommendations.

  • Fitness Coaching: Customized exercise plans.

  • Mind-Body Techniques: Meditation, breath work and stress management.

  • Lifestyle Adjustments: Advice on sleep, habits, and routines.

  • Emotional Support: Strategies for mental and emotional well-being.

  • Acupuncture: Therapeutic sessions aimed at enhancing wellness and alleviating pain.

  • Rehabilitation Services: Tailored rehab programs for recovery and strength building.

  • Health Assessments: Various tests, including blood tests, to monitor health markers and to tailor your coaching program.

Client Responsibilities

  • Commitment: You are expected to actively participate in the coaching process and adhere to the agreed-upon plans and recommendations.

  • Honesty: Provide accurate information about your health, lifestyle, and goals.

  • Communication: Maintain open communication with your coach regarding progress, challenges, and any changes to your health status.

Health Disclaimer

  • Not a Substitute for Medical Advice: Our coaching services are not a replacement for professional medical treatment, diagnosis, or advice.

  • Consult Your Doctor: Always consult with a healthcare provider before starting any new health program.

  • Personal Responsibility: You acknowledge that you are responsible for your own health and well-being throughout the coaching process.

Payment Terms

  • Fees: The cost of the coaching services will be agreed upon prior to commencement.

  • Payment Schedule: Payments are due as per the agreed schedule, which may be weekly, monthly, or session-based.

  • Refunds: Refund policies will be discussed and agreed upon before the start of the coaching program.

Scheduling and Cancellations

  • Session Scheduling: Sessions will be scheduled at mutually convenient times.

  • Cancellation Policy: Cancellations must be made at least 24 hours in advance. Late cancellations may incur a fee.

Confidentiality

  • Privacy: All personal information disclosed during sessions will remain confidential and will not be shared without your consent, except as required by law.

Termination of Services

  • Right to Terminate: Either party may terminate the coaching agreement at any time with written notice.

  • Obligations Upon Termination: Any outstanding payments must be settled, and services will cease immediately upon termination.

Amendments

  • Changes to Terms: We reserve the right to amend these terms and conditions at any time. Clients will be notified of any changes.

Acceptance of Terms

By engaging with our health coaching services, you acknowledge that you have read, understood, and agree to these terms and conditions.

For any questions or further clarification, please contact us directly. We are here to support and guide you on your journey to better health and well-being.

Each of these holistic treatments is tailored to individual needs and is intended to complement traditional therapies and lifestyle changes. Consult with your coach to see which treatments may be suitable for you as part of your personalized health plan.

Terms and Conditions 

Introduction

Welcome to Nutricio Health. By accessing or using this website, you agree to comply with and be bound by the following terms and conditions. Please review them carefully. If you do not agree with any part of these terms, you must not use our website.

Definitions

·      "We," "Us," "Our" refers to Nutricio Health.

·      "You," "Your" refers to the individual or entity using our website.

·      "Products" refers to the health supplements available for purchase on our website.

General Conditions

1.     Eligibility
You must be at least 18 years old to purchase products from our website. By making a purchase, you confirm that you meet this age requirement.

2.     Product Information
We strive to provide accurate and up-to-date information regarding our products. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

3.     Health Disclaimer
The products sold on our website are not intended to diagnose, treat, cure, or prevent any disease. Please consult with a healthcare professional before using any health supplements, especially if you are pregnant, nursing, have a medical condition, or are taking medication.

Ordering and Payment

1.     Order Acceptance
All orders are subject to acceptance by us, and we will confirm such acceptance by sending you an email that confirms the order has been processed.

2.     Pricing
All prices are listed in GPB and are subject to change without notice. We reserve the right to correct any pricing errors that may occur.

3.     Payment Methods
We accept all credit cards and online payment options e.g., credit cards, PayPal

Subscription Terms

1.     Subscription Services

2.     We offer subscription services for certain products on our website, allowing you to receive regular shipments. By subscribing, you agree to pay for and receive these shipments until you cancel your subscription.

3.     Subscription Cancellation

4.     You may cancel your subscription at any time by contacting our customer service team or through your account settings on our website. Cancellations must be made at least [10] days before your next scheduled shipment to avoid being charged for that shipment.

5.     Billing and Renewal

6.     Subscription fees will be billed to the payment method you provided when signing up for the subscription. Your subscription will automatically renew at the end of each subscription period unless canceled before the renewal date. Prices for renewals are subject to change, and you will be notified of any changes in advance.

7.     Modifications to Subscription

8.     We reserve the right to modify or discontinue our subscription services at any time. If changes are made, we will provide you with notice and the opportunity to cancel your subscription if you do not agree to the changes.

9.     Subscription Discounts

10.  From time to time, we may offer discounts or promotions for our subscription services. These discounts are subject to specific terms and conditions, and we reserve the right to modify or cancel these offers at any time.

11.  . You agree to provide current, complete, and accurate purchase and account information for all purchases made on our site.

Shipping and Delivery

1.     Shipping Policy
We ship products world wide.. Shipping costs and delivery times may vary based on location and shipping method selected.

2.     Delivery Time
We aim to dispatch orders within 7  business days. Estimated delivery times are provided at checkout and are not guaranteed.

3.     Risk of Loss
All items purchased from our website are made pursuant to a shipment contract. We aim to ensure the item is received by the customer, if a item is lost in transit, we will endeavour a replacement as soon as possible.

Returns and Refunds

1.     Return Policy
We offer a 7 day return policy for unopened and unused products. To initiate a return, please contact our customer service team.

2.     Refund Process
Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed and a credit will automatically be applied to your original method of payment.

Faulty Goods

1.     Definition of Faulty Goods
Goods are considered faulty if they are damaged upon arrival, do not operate as intended, or do not match the description provided on our website.

2.     Reporting Faulty Goods
If you receive a faulty product, please contact our customer service team within 14 days of delivery to report the issue. You will need to provide your order details, a description of the fault, and any relevant photos of the faulty item.

3.     Return and Replacement Policy for Faulty Goods
Upon confirmation of the fault, we will provide instructions for returning the faulty product. You are entitled to a replacement or a full refund for the faulty product. We will cover the cost of return shipping for faulty goods.

4.     Exclusions to Faulty Goods Claims
Faulty goods claims do not cover damages caused by misuse, abuse, or accidents. Products that have been altered or modified are also excluded from faulty goods claims.

5.     Resolution Timeline
We aim to resolve all faulty goods claims within 30 days of receiving your report. If a replacement product is not available, a full refund will be issued to your original method of payment.

6.     By adhering to these procedures, we strive to ensure customer satisfaction and rectify any issues with faulty goods efficiently.

Privacy and Security

1.     Privacy
We are committed to protecting your privacy. Please review our Privacy Policy for details on how we collect, use, and protect your information.

2.     Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee its absolute security.

Limitation of Liability

We shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website. Our total liability to you for any claim arising from the use of our products is limited to the amount you paid for the product.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of United Kingdom and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

Changes to Terms

We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. Your continued use of the website following the posting of changes constitutes your acceptance of such changes.

Contact Information

If you have any questions about these terms and conditions, please contact us at hello@saffiakhanacademy